Remote support · End-to-end encrypted Licence – pay what you think
diecloud.at Remote control

Control a remote computer

Connect to a computer running the remote support program – no installation, no sign-up. Your customer can get the program here: Download programs.

Control a remote computer

Console: Shell on the computer – even if the desktop is not responding. Password required.

No supporter certificate

Without password: The user at the remote computer has to confirm the connection. Compare the security code shown on both sides together.

With password: Unattended access – the connection is established without asking, provided it has been set up on the computer.

    The address book is only stored in this browser. With a profile, it is available on all your devices.

    Add entry

    Profile – address book on several devices

    With a profile, your address book is stored encrypted on the server and is available in every browser and in the Windows program. It is encrypted with your password – the server can neither read the content nor reset the password.

    After signing in, the address book, recently connected computers, display settings and known device keys are synchronised. Existing entries in this browser are kept.

    Supporter certificate

    A supporter certificate from your company identifies you to the computers. It is sent with every connection; the computer decides whether to accept it.

    No supporter certificate is stored in this browser.

    Import certificate

    The passphrase is only used for decryption and is not stored. The private key is stored in this browser as non-exportable.

    Device key changed

    The remote computer identifies itself with a different device key than at the last connection.

    Previous
    Now

    This happens when the remote support program has been reinstalled – but it can also indicate a possible attack. Only trust the new key if you are sure that the computer has been set up again (if in doubt, ask the user and compare the fingerprint).