Remote support · end-to-end encrypted Licence – pay what you think

Your remote support – with your name

Pass DcRemoteAssistance on to your customers under your own name: with your logo, your colours, your contact details and your own download page. For Windows, Linux, Android and in the browser – without your own server, without your own build and without your own code signing certificate.

What your customers see

Your program

Title bar, header area, dialogs, Start menu, desktop shortcut and “Apps & Features” carry your program name, your logo, your icon and your colours – on Windows and Linux.

Your contact details

The Help → Contact provider menu shows your phone number, your email address, your website and your download link. The Quickstart and Manual in the program name you as the contact.

Your download page

A dedicated page with your logo and your colours, your programs and a contact card – plus remote control in the browser in the same design. Simply pass the link on.

Your Android app

Your customers' smartphones and tablets show your logo, your name and your contact details in the app.

Even after updates

New versions arrive automatically – again in your design. Your customers never see a different edition.

Validly signed

The programs remain signed by the manufacturer: Windows SmartScreen and Android trust them just like the original edition. Your details are stored in the unsigned part of the signature.

How it works

  1. Send us your details. Program name, company name, website, phone number and email for your customers, primary and accent colour, your logo (PNG, landscape, transparent background) and your program icon.
  2. We create your edition. Your details go onto the server – you receive a preview of the program windows and your download link, e.g. https://ra.diecloud.at/b/ihre-firma.
  3. Pass the link on. Your customers download the programs from your page. The server adds your design to the program file at download time – no build of your own required.
  4. Help. You connect as usual with the program or in the browser – via your remote control page or any other edition.

What stays the same

The same security

End-to-end encryption, security code, device key and supporter certificates – unchanged. The server only relays and cannot read anything. All security measures in detail →

The same server

All editions connect via ra.diecloud.at. IDs, address book and profiles apply across all editions – you don't need a server of your own.

Licence and manufacturer support

Licence, suggestions for improvement and bug reports about the program continue to go through DieCloud. You answer your customers' questions about remote support.

Minor limitations

File names and folders stay the same, as do the icon of the Windows program file in Explorer and the name and icon of the app on the home screen – both are in the signed part.

Interested?

Write to us – we will set up your edition and send you a preview and download link.

Become a partner